Installation Coordinator, Residential HVAC

Company: Standard Heating & Air Conditioning, Inc.
Location: Minneapolis
Posted on: November 16, 2024

Job Description:

Join our team as an Installation Coordinator! This vital position is perfect for an office professional who excels in delivering top-notch customer service, both internally and externally. As the primary point of contact for the installation of in-home HVAC systems, you will play a key role in ensuring smooth and successful operations.
We offer comprehensive training, competitive pay, eight paid holidays, paid time off and parental leave, free parking, a robust benefits package to include health insurance, and exceptional retirement plan with company match.
Essential Duties and Responsibilities:

• Coordinate and schedule HVAC installations by collaborating with customers, technicians, vendors, and subcontractors.
• Review sales and work orders for accuracy and completion.
• Process utility rebates.
• Address and elevate customer concerns as needed.
• Manage incoming calls from customers, installers, sales representatives, and others.
• Maintain and update customer records.
• Process payments efficiently.
• Coordinate orders for special equipment.
• Other duties as assigned.
• Work hours: M-F, first shift with rotating Saturday mornings.
  
  What We're Looking For:
  • A person with high personal integrity and passion for serving others.
  • High school diploma/GED required.
  • Minimum of 2 years of customer service-related experience.
  • Excellent verbal and written communication skills.
  • Dependable, patient, and compassionate with a strong work ethic.
  • Highly organized and initiative-taking.
  • Proficiency with Word, Excel, Outlook, and general data entry.
  • Multi-lingual skills are a plus, but not required.About us: Standard Heating has proudly served the Twin Cities community for over 94 years! Our small business environment and open-door policy create a dynamic and engaging work environment. We value enthusiasm, a customer-centric approach, and a desire to learn and grow. If this sounds like the perfect fit for you, we encourage you to apply today!
    
    
    
    PIf37b89d76212-37248-35725944

Keywords: Standard Heating & Air Conditioning, Inc., Rochester , Installation Coordinator, Residential HVAC, Professions , Minneapolis, Minnesota