Deli Associate-Grand
Company: Kowalski's Markets
Location: Saint Paul
Posted on: November 6, 2024
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Job Description:
Primary Objective: To fulfill my role as a governing member and
active citizen.
Position functions and work direction are provided by Deli Manager,
Store Manager, Assistant Store Manager, Manager on Duty (MOD).
Active Citizenship
• Understand your role as an active citizen in helping build right
relationships with customers, coworkers, managers and vendors by
communicating effectively and maintaining a positive
relationship.
• Take an active role in identifying opportunities and barriers by
engaging with the proper stakeholder(s) to close gaps and create
change.
• Create an abundant and just environment by attending and
participating in governing meetings.
• Take on a civic identity to sustain the civic infrastructure by
familiarizing yourself with Kowalski's core curriculum (Kowalski's
Employee Handbook, ACT training, POD training, and technical
training).
• Continue to educate yourself and others around Active Citizenship
and Points of Difference.
Public Appearance and Behavior
• Exceed customers' expectations by creating an exceptional
shopping experience by greeting the customer, eye contact, always
offering assistance, and thanking them.
• It is your responsibility to arrive on time and in full uniform
for all scheduled shifts (refer to Attendance, Uniform, Hair
Restraint, Jewelry, and Nail Policies).
• Follow proper radio and phone etiquette
Knowledge of Deli Standards, Procedures and Job Expectations
• Promote products through suggestive selling (samples,
suggestions, product information).
• Understanding timeliness and prioritizing tasks in all aspects of
the department.
• Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar,
Self Service Cases and Displays:
• Assist with food preparation and slicing meats and cheese
according to Kowalski's Deli Standards.
• Ensure proper handling, sanitation, freshness, and quality of all
products.
• Ensure all areas are fresh, full, rotated, clean, and appealing
to the customer.
• Process orders with proper quality, quantity, labeling, and
price.
• Properly record shrink.
• Catering and specialty orders:
• Be familiar with Kowalski's Catering and Party Tray Brochure.
• Assist and take customers' orders.
• Assist with preparation of trays for catering orders and special
orders.
• Maintaining the Cleanliness of the Deli:
• Break down, wash, and sanitize all equipment (cases, prep-tables,
ovens, fryers etc.).
• Assist and maintain organization of backroom, coolers and
freezers (overstock and supplies).
• Sweep and mop the floor, as needed.
• Assist with dishwashing.
• Product Receiving:
• Ensure piece count matches invoice.
• Monitor product quality.
• Place product under refrigeration immediately.
• Miscellaneous tasks assigned by the deli manager or store
manager:
• Assist with merchandising, pricing procedures.
• Assist in training new employees.
• Additional duties the manager assigns.
Functional Requirements
Physical
• Lift/carry 5 - 70 pounds following proper lifting techniques.
• Push/pull 200 - 1000 pounds.
• Equipment operation
• Pallet jack
• Box cutter
• Carts
• Meat slicer
• Scale
• Knives
• Reaching, standing, stooping, bending, turning, walking, ladder
climbing, lifting etc.
Mental
• Good judgment and decision-making skills.
• Excellent social skills and verbal interaction.
• Reading and memorization.
Environmental
• Exposure to cold temperatures (0 - 40 degrees).
Safety and Security
• SDS Book awareness and location.
• AWAIR and Right to Know program.
• Global Harmonization program.
• Follow PCI Compliance standards.
• Notify Manager on Duty in the case of theft, shoplifting,
accidents, injuries, or unusual behavior.
• Use of personal protective devices as instructed (i.e. oven
mitts).
• Follow all food safety and sanitation procedures (handwashing,
glove use, temperature logs, product handling etc.).
Qualifications
Kowalski's deli is a fast-paced and high customer service
department. Our deli associates are inviting and service-minded
while reaching our professional sanitation and cleanliness
standards that keep our full-service deli fresh and worthy of
high-end serving expectations.
Deli associates are responsible for building right relationships
with their coworkers and customers through transparent and
respectful communication. They are also responsible for serving the
highest quality and freshest ready-to-serve foods by adhering to
state health code standards for safety and sanitation.
No experience is required! Kowalski's provides extensive,
in-person, hands-on training that will educate new employees on how
to perform their jobs safely, quickly, and efficiently.
Requirements:
Benefits:
This position is part of the UFCW local 1189 Union, which
provides:
Keywords: Kowalski's Markets, Rochester , Deli Associate-Grand, Hospitality & Tourism , Saint Paul, Minnesota
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